![]() This is a bug and is fixed with a newer version.You can see in the start menu that here are two links from Quick assist.Nevertheless, it remains that quick assist is a very good tool to remotely support Windows PCs in a very simple way. This will no longer be possible in this way as Quick assist will be installed during enrollment. It was a great feature that it was possible to connect remotely to a device before it was even enrolled. I hope I could explain you in this blog how you can manage these challenges. The change that Quick assist now has to be installed via the Windows Store causes some challenges as mentioned above. With this policy we have made sure that we have fixed the problem with the missing Web View 2 and that it will always update automatically when there is a new version. Select Always allow updates (recommended) as Update Policy.Select the Update policy override policy and select also Enabled.Select Always allow Installs (recommended) as Install Policy.Navigate to C omputer Configuration/Microsoft Edge Update/Microsoft Edge WebView.Select Templates as Profile type and Administrative templates as Template name.Select Windows 10 and later platform as Platform.Navigate to Devices -> Windows -> Configuration profiles.How you can fix this error I show you now. If you do not have WebView2 installed on your computer you will get the following error message: This application requires WebView2 runtime to run. When the installation is finished you will find 2 versions of Quick assist.Wait a few minutes and the installation of quick assist should be successful.Click on the Quick Assist (Offline) application. ![]() Now we will add a assignment to the application.Now we can se the Quick Assist (Offline) in the Application list.Go back to Intune and click Sync in the WSfB connector to speed up the process and wait some minutes.The order from Quick Assist in the WSfB is done.Is this is not the case click + Add management toolĪdd and distribute Quick assist as an offline app to Intune Make sure the Microsoft Intune and Microsoft Intune Enrollment is active.If this is not the case activate this option and accept the Terms of use. Navigate to Manage -> Settings and make sure that show offline apps are activated.Ensure that “ Microsoft Store for Business sync” is set to Enable. If this is not the case enable the WSfB and click Save.Navigate to Tenant administartion-> Connectors and tokens -> Microsoft Store for Business.Activate WSfB to Intune sync connector to add offline apps to Intune Rudy Ooms has summarized very well in his blog what this means. As many have already noticed, the support of Windows Store for Business will end in 2023. Intune can always pull the latest version of quick assist from the store. ![]() We will activate the sync of Intune with the Windows Store for Business as a first step. Offline version does not mean that the app sources are downloaded and a new app must be created for each new version. We will installed Quick assist as offline version from the Windows Store for Business. How you can solve this problem I will show you today in this blog. And user getting a error messages about missing WebView2 runtimes. The second problem is that if you are using Windows LTSC there is no Windows Store to get quick assist from. This is not always the case in a professionally managed business environment where users also have admin rights on their PC. The first problem is that the installation of Quick assist from the Windows Store requires admin rights. However, there are several problems here. So, if you want to continue using Quick assist in the future, you will have to install it from the Windows Store. Microsoft posted on Apin the Windows Insider blog that Quick assist will only be available via the Windows Store in the future and that support for the old client will end. You have to only read out a 6 character code from the client and type in on the quick assist app on the supporter site.īut this will be changed quick assist will not be longer a build-in tool in windows. ![]() The experience for the user was really easy. Because Quick Assist is a pre-installed app in Windows, it can also be used to provide support during setup via e.g. Quick assist was a cool windows out of the box tool that can get or provide PC support via a remote connection. ![]()
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